Technology – Retail Now

Asda rolls out Auror crime reporting platform following successful London pilot

4 August 2026 Editor

Asda is rolling out Auror, a crime reporting and intelligence platform, across the retailer’s entire store estate following a successful 10 week pilot programme in 30 London stores. The pilot delivered significant improvements in how […]

Argos revives catalogue experience with a new personalised app

29 July 2026 Editor

Argos has launched ‘Your Catalogue’, an new feature embedded directly within the Argos mobile app. Rolling out from today (29th July,) the feature reimagines the beloved classic print catalogue into a modern, digital-first browsing experience […]

Morrisons is the first UK retailer to deploy Instacart’s AI-powered Caper smart trolleys

29 July 2026 Editor

Morrisons has rolled out Instacart’s Caper smart trolleys at Morrisons’ Preston supermarket. Making the supermarket the first in the UK to use the Instacart trolleys and joins over 100 stores in the US and Australia […]

CMA investigates Microsoft over marketing of subscription plans

29 July 2026 Editor

The Competition and Markets Authority (CMA) has launched an investigation into Microsoft following concerns that customers may not have been given clear information upfront about subscription options when changes were made to Microsoft 365 Personal […]

One in three shoppers say stores fall short of their real-time expectations

29 July 2026 Editor

Physical retail is failing to meet customers’ demands for real-time responsiveness as their expectations for more reactive retail experiences are accelerated by e-commerce and AI, the latest data from SAI, the leading active intelligence solution […]

UK Retailers only taking up AI after problems begin affecting revenue

28 July 2026 Editor

A new survey from UiPath “The Reaction Gap” analyses research from 500 UK retailers and finds retailers who will win this years’ Golden Quarter won’t be the ones with the most AI, instead, they’ll be […]

M&S is rolling out ten new lower-emission electric trucks as part of Net Zero plans

28 July 2026 Editor

M&S is rolling out ten new lower-emission DAF XD electric trucks across its supply chain logistics fleet, including one first-of-its-kind electric truck as part of its Plan A roadmap to Net Zero by 2040. The […]

Asda launches facial recognition trial

31 March 2025 Editor

Asda has initiated a trial of Live Facial Recognition technology at five of its Greater Manchester stores. This trial aims to evaluate the technology’s potential to enhance the safety of both employees and customers within […]

Lidl becomes first supermarket to launch on TikTok Shop

18 March 2025 Editor

Lidl is the first UK supermarket to use TikTok shop to promote and sell its goods and take advantage of around a third of TikTok’s 1.69bn users who access TikTok Shop. The campaign will start […]

Pinterest and Primark launch new ways to shop trend-inspired collection

4 March 2025 Editor

For the first time ever, Primark is officially launching a Pinterest-inspired new spring home collection. The new collection, launching in Primark stores and available to purchase via Pinterest using Click & Collect, is inspired by […]

@ RetailNow 2026